Workstation ID is displayed at the bottom of the login screen.Ħ.After the user inserts the password, they can change their login password. If you have a new Mac with an Apple processor, such as the M1 Macs introduced in November 2020, or one of the M1 Pro MacBook Pro models, you need to enter Recovery using a new method (lots of. If the administrator can not identify the affected workstation in the management console:ģ.The user must provide the Workstation ID to the administrator.
MAC OS RECOVERY KEY ID PASSWORD
The user needs to click the question mark icon on their login screen and then click the arrow icon next to the ".reset if using your Recovery Key." The user needs to contact the administrator to generate a recovery password.ģ.Based on the Recovery Index displayed on the user's screen, the administrator can provide the correct recovery password for the user.Ĥ.After the user inserts the password, they can change their login password. Workstation ID is displayed at the bottom of the EFDE pre-boot login screen.Ĥ.After inserting the correct Workstation ID, a Recovery password table appears.ĥ.Based on the Recovery Index displayed on the user's screen, the administrator can provide the correct recovery password for the user.Ħ.After the user inserts the password, they can change their FDE login password. If the administrator can not identify the affected workstation in the management console:ġ.Click Help -> Encryption recovery in the top bar of the management console.ģ.The user must provide the Workstation ID to the administrator. The administrator can perform this task in two ways: If the administrator can identify the affected workstation in the management console:ġ.Click Computer Details of the workstation in the management console.Ģ.Click Overview -> Encryption tile select Manage -> Restore Access -> Recovery Password.ģ.Based on the Recovery Index, which appears on the user's screen, the administrator can provide the correct recovery password for the user.Ĥ.After the user inserts the password, they can change their FDE login password. At this point, the user needs to contact the administrator who can generate a recovery password. In this state, the user will see on their pre-boot login screen a warning "User is disabled." The user needs to press F1 to open the pre-boot login menu and select Password recovery.
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